Calxa Case Study – MNDNSW

Streamlining Financial Reporting

The Motor Neurone Disease Association of NSW (MND NSW) recently reviewed the way they prepare their financial budgets and reports. As a result, they have been able to improve productivity, with the help of Calxa. As a consequence, they now complete these tasks in significantly less time than ever before.

Donation Process Trouble-Free

Penny Waterson was originally introduced to the software by her IT consultant who told her about Calxa’s donations program.

“Obtaining Calxa through Connecting Up was a trouble-free process. We were kept up-to-date with how our application was progressing and we had the product installed and up and running very quickly,” said Penny.

“We were generating the range of built-in Calxa reports immediately. For our reporting requirements we needed some specific reports and we started to use these on Day 1.”

Personable Service is Impressive

After getting the software up and running and reviewing some initial reports, Penny contacted the Calxa support team. In short, she wanted to find out more ways to improve the Association’s budget and reporting process. Above all, she has been very impressed with the personable service offered and the range of support available.

“The Calxa customer service and support team has really been exceptional. They are interested, responsive, efficient and knowledgeable – just a phone call away, “said Penny.

Free Webinar added Confidence

To assist her with staff training, Penny’s colleague Petra attended a Calxa Getting Started Webinar. After that, she is now much more confident in her knowledge of the program.

“Calxa training and support has really helped us to feel comfortable with the software and understand its capabilities. Introducing the software into our accounting process is offering us improved reporting flexibility and has helped us to increase our overall productivity and improve the integrity of our reporting,” said Petra.

In conclusion, Penny and Petra encourage any small not-for-profit organisation to apply for Calxa through Connecting Up.

“The process of applying is simple and you’ll improve your reporting in only a few steps. The program itself does what Calxa says it will and is simple to implement,” said Penny.